Bibliotheca
UX / UI Interface Design
Project Overview
Bibliotheca are the largest global company dedicated to the development, deployment and support of RFID, EM/RFID hybrid and barcode-based self-service library solutions. They required UX / UI expertise to guide and develop their future range of interface design for their products.
Project Details
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Case Study

Objectives

The challenge was to create a brand and interface style that could be rolled out over a different number of devices, each with there own individual requirements and operating systems.

Analysis

The analysis took the form of two main parts. An overview of the entire product range was made including operating systems, technologies and limitations on interface development and then one to one and group consultations, interviews and workshops were held with customers, staff, and broader stakeholders to guide the development of the project proposal containing the analysis, requirements and suggestions for digital interfaces.

The analysis of the product range gave an extensive overview of the variety of operating systems and limitations for each device and product range.

The analysis and client consultations defined the goals and expectations from the audience and client for the sites progression.

Analysis from consultations feedback, data and analytics from the existing purchasing platform, supported the initial hypothesis that the existing products would have to be designed to conform to a general company style whilst allowing them to work in their own individual formats and systems.

The new sites development had to encompass clearer more defined information architecture, clear content definition, simplified navigation structure and a more streamlined user experience for greater ease of use.

Development

Utilising the analysis as a basis for the sites concept development.

A general style development was created that could be implimented across all the devices. This would allow each device to work independently but still to feel as if the product was part of overall family of products. Sketches and wireframes were used to check the IA, site structure and user experience. A / B testing was undertaken with these concept designs to maximise potential usage in the systems.

Once approved, defined user tested designs were created and worked up to final launch designs. This flexible approach allowed to the greatest coverage in design maintaining a unique brand identity across the product range.

Solution

Bringing the interface designs to life

The interfaces for the product range were developed to the full potential of systems in which they had to run on. Each of the interfaces were designed to be as accessable as possible with a number of features including themes options, speech options and functionality to allow for the text and button sizes to be increased where possible.

They interface designs are easily edited to allow for changes especially with accessability and white label products.

Achievements

42% improvement in customer requests

SmartAdmin now in 4236 libraries worldwide

Speed of stock reference dramatically increased

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